At Comfie.pk, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and shop with us. By using our website, you agree to the terms described below.

1. Information We Collect

When you visit or make a purchase on Comfie.pk, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address.
  • Payment Information: Processed securely through trusted payment gateways (we do not store your credit/debit card details).
  • Order Details: Products purchased, order history, delivery details.
  • Technical Information: IP address, browser type, device information, and cookies to improve user experience.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and deliver your orders.
  • To communicate with you about your purchases, promotions, and offers.
  • To improve our website, products, and services.
  • To prevent fraud, unauthorized transactions, or other illegal activities.
  • For customer support and complaint resolution.

3. Cookies & Tracking Technologies

  • Our website uses cookies to enhance your shopping experience, remember preferences, and track website performance.
  • You can disable cookies in your browser settings, but some website features may not work properly without them.

4. Sharing of Information

We respect your privacy and will never sell or trade your personal information.
However, we may share your data with:

  • Service Providers (e.g., courier companies, payment gateways) to complete your orders.
  • Legal Authorities if required by law or to protect our legal rights.

5. Data Security

  • We use secure servers and encryption to protect your personal data.
  • Despite our efforts, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and safeguard your account.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Opt-out from receiving marketing emails or SMS at any time.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Phone: [+92 XXX XXX XXXX]
Address: [Your Business Address]